Refund Policy
We aim to provide the best solutions and services, and we want you to be satisfied with your purchase. Please take a moment to review our refund policy.
1. Eligibility for Refunds
A request for a refund must be made within 14 days from the transaction date.
Full Refund:You are eligible for a full refund if you have not used more than 20,000 requests from your package.
Relative Refund for Excess Usage:If you have used more than 20,000 requests, a refund will be calculated based on your actual usage. For example, if you have used 20% of your package, you will be eligible for a refund of 80% of the package cost.
2. Special Consideration
If you believe you have a valid reason for a refund but do not meet the conditions above, please contact us at [email protected]. Provide a detailed justification, and we will review your case on an individual basis. While we will do our best to accommodate your request, we cannot guarantee that a refund will be granted.
3. Dispute Resolution
In the event of any dispute or if you have questions about our refund policy, please contact us at [email protected]. We are committed to resolving any issues to your satisfaction.
We reserve the right to modify this refund policy without notice. Please review this policy periodically for any updates.